Customer Directory (CRM)

Know every customer. Win every job.

Keep detailed profiles, service history, and communication logs for every customer. Your team has the context they need before they even knock on the door.

Know every customer. Win every job.

Customer Profiles

Complete profiles for every customer

Store contact details, preferences, service notes, and property information in one place. Your team instantly sees who they're working with and what matters most to each customer.

Service History

Every job, every visit, at your fingertips

See a full timeline of past services, invoices, and notes for each customer. No more asking 'when were we last here?' — the answer is always one click away.

Multiple Addresses

Manage customers with multiple properties

Some customers have more than one location. Add multiple service addresses to a single customer profile and schedule jobs to any of them without duplicating records.

Customer Portal

Let customers help themselves

Give customers a branded portal where they can request services, view upcoming appointments, check invoice history, and approve quotes — reducing calls to your office.

What our customers say

  • Emily C.
    So easy to use. We onboarded our entire team in one afternoon and never looked back.

    Emily C.

    Team Lead

    PristinePro Services

  • Tom B.
    The customer directory keeps every property's access codes, preferences, and history in one place. Our clients are always impressed.

    Tom B.

    Owner

    GreenSweep Cleaning

  • Jason K.
    Managing 3 crews used to take half my day. Now I do it in 15 minutes with Homitask.

    Jason K.

    Owner

    GreenScape Pro

  • Laura T.
    Route planning on the map saves us fuel and fits more properties into every crew's day. Huge difference.

    Laura T.

    Owner

    TurfMasters

  • Daniel M.
    The mobile clock in/out works even in areas with no signal. My crews clock in on-site and it syncs later. No more guesswork.

    Daniel M.

    Crew Leader

    Evergreen Landscapes

More tools to grow your business

Job Scheduling

Drag and drop to schedule jobs, assign your crew, and track everything in real-time.

Learn more

Invoice Generation

Generate professional invoices from completed jobs with one click.

Learn more

Quoting & Estimates

Create and send professional quotes that customers can approve online.

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Service Request Tracking

Track every incoming request from submission to completion.

Learn more

Team Management

Organize your team into groups with managers, schedules, and permissions.

Learn more

KPI Dashboard

Track revenue, customer retention, team performance, and trends.

Learn more

Ready to simplify your scheduling?

Stop wasting hours on paperwork. Start scheduling smarter and get back to growing your business.

Frequently asked questions

Can I import my existing customer list?

Yes. You can import customers from a CSV file, spreadsheet, or directly from other tools like QuickBooks, ServiceTitan, or Jobber. Our import wizard maps your fields automatically.

How does the customer portal work?

Each customer gets a secure login to a branded portal where they can request services, view their appointment history, check invoices, approve quotes, and make payments — all without calling your office.

Can I add custom fields to customer profiles?

Yes. You can create custom fields for any information that matters to your business — gate codes, pet names, preferred service times, equipment details, and more.

Is my customer data secure?

Absolutely. All customer data is encrypted in transit and at rest. We use industry-standard security practices and regular audits to keep your data safe. You control who on your team can see what.

Can I track communication across my whole team?

Yes. Calls, emails, texts, and internal notes are all logged to the customer profile. Every team member can see the full history, so customers never have to repeat themselves.

Is there a free trial?

Yes. Homitask offers a 14-day free trial with full access to all features, including the customer directory and CRM. No credit card required.