Damage, photographed, same day
A cracked hob, a stained mattress, a chip out of the plaster. Photographed with a timestamp so you can put it to the guest who caused it rather than the one who found it.
Portland metro · 40 properties on rotation
Between 10am and 4pm everything has to be true again.
Turnover cleaning, linen and restocking for short-term rentals. We work to the check-in time, not to a rough morning slot, and we tell you before you book whether your window is actually long enough.
- Properties on rotation
40
Properties on rotation
- Cleaners, all employed
6
Cleaners, all employed
- Turnovers that ran late last year
2.4%
Turnovers that ran late last year
Your window
Does your turnaround actually fit?
Set your checkout and check-in times, your property, and what the turnover includes. If it fits we will say so. If it does not, we will say that instead, and show you the three things that would change it.
10:00 → 16:00
FitsWindow available6h
One cleaner needs2h 35m
One cleaner needs 2h 35m and you have 6h. That fits, with 3h 25m spare.
Check your turnaroundA six-hour window is generous — most hosts have less.
Times are our real averages across forty properties, for one cleaner unless you ask for two. A first turnover usually runs longer while we learn the place; we do not charge you for that.
What we do
The turnover, in the order it happens
- 01Strip and start the laundryFirst thing through the door, because a wash cycle is the one part of a turnover that runs on its own clock and cannot be hurried later.
- 02Bathrooms and kitchenThe two rooms a guest photographs when they are unhappy. Done while the machine runs, not after it.
- 03Beds, floors, surfacesHospital corners, and a note on the sheet if a mattress protector or a pillow has reached the end of its life.
- 04Restock and stageConsumables replaced, welcome items set out, furniture returned to the layout in your listing photographs.
- 05Walk it as a guestFront door to back, as though arriving. This is where the missed thing gets caught, and it is the step that gets cut when a window is too short — which is why we would rather tell you the window is too short.
What you get told
You hear from us before your guest does
The cleaning is the easy half. The half that saves a review is being told, while there is still time to act, that something is wrong.
Consumables before they run out
We count down, not up. You get told at two rolls left, not when a guest messages you about none.
Left-behind items, logged and bagged
Bagged, labelled with the date and the room, held for thirty days. Most hosts discover this matters exactly once.
The honest note about your listing
If the photographs show a throw you no longer own, or the layout has drifted from what people booked, we will tell you. It is not our job, and it is the sort of thing only the person in the room every week can see.
Rates
Per turnover, not per hour
Hourly billing punishes you for a guest who left the place in a state and rewards us for being slow. A turnover is a fixed job at a fixed price.
Studio / 1 bed
$95
Linen swap included
2 bedrooms
$135
Linen swap included
3 bedrooms
$175
Two cleaners over 3h
4+ bedrooms
From $215
Quoted after a first visit
Add to any turnover
- On-site laundry rather than a swap — $25
- Hot tub test and dose — $30
- Same-day emergency cover, if we have a van free — $60
- Mid-stay clean for stays over seven nights — from $70
We do not take a property whose window we cannot meet. It is better for both of us that you hear that now than that we take the booking and hand you a late check-in every Friday.
They told me on the phone that my 11-to-3 window did not fit a three-bed with on-site laundry. Nobody else had mentioned it — they had just been running late every week and not saying.
A guest cracked the induction hob and said nothing. I had photographs with a timestamp two hours after checkout, which is the only reason the claim went anywhere.
Send us a window and we will tell you if it works.
No contract, no minimum. If your turnaround does not fit, we would rather say so before you have a booking calendar built around it.